« Back to News

July 23, 2013

Doodle Bugs! Team Tuesday: Issue #167

July Employee of the Month Tracy

Tracy Touris – Customer Care Specialist, Home Office

In her role, Tracy is responsible for maintaining positive and loyal relationships between Doodle Bugs! Children’s Centers and our customers. From the minute Tracy starts her day, she exemplifies CARE (Commitment, Accountability, Respect, Excellence).

She listens to Doodle Bugs! families’ questions and assists them daily, providing knowledgeable advice and precise answers. Tracy strives to improve our service from the feedback we receive. She takes ownership of each call from beginning to end and collaborates with all departments to ensure we maintain our mission of happy children, happy parents, happy teachers.

In just a short time, Tracy has streamlined many of our operations and customer service processes, including efficiency in scheduling tours that are convenient for parents and directors. She is a model of professionalism in the home office and a Doodle Bugs! top cheerleader.

Thank you, Tracy, for your terrific attitude, hard work and commitment to the Doodle Bugs! mission and values.